Our Privacy and Security Policy Please read this Privacy Policy carefully. You must not use this website or our services if you do not accept this Privacy Policy or our Terms of Use. Summary MTT is committed to protecting the privacy and security of our customers and website visitors. Our   Privacy   policy   explains   how   we   collect,   use   and   protect   information   about   you.   It   applies   to   data   collected   when   you   use   our   website,   when you interact with us through social media, email, or phone, or when you participate in our webinars or events. It covers: Who we are Why we need your personal data How we keep your data safe How we collect your data How we use your data How we share your data Marketing preferences Advertisements Cookies Links to other websites and third parties Data Retention Your rights Sale of business Changes to this privacy notice Contact us Who we are Mind   Time   Therapies   Limited   (“we”,   ”us”   or   “our”)   is   a   company   registered   in   England   and   Wales   under   company   number   10840352.   Our registered office is at 4 Farndale View, Market Harborough, Leicestershire, LE16 9FA.  We   are   registered   with   the   Information   Commissioner's   Office   under   registration   number   ZA384895         and   are   the   data   controller   in   relation   to   the processing of the personal information that you provide to us when you use our services. Please see the “Contact Us” section at the end of this notice for details of how to contact our Data Protection Officer regarding this notice.   Why we need your personal data We will only collect and use your personal data for the following purposes: To enable us to effectively support your access to our webinars Keep you up to date with details of our webinars and make them more relevant to you Enable us to support your health care provider to ensure the best level of care for yourself Improve our services Meet our legal responsibilities   How we keep your data safe As   an   organisation,   we   have   many   security   measures   and   safeguards   in   place   to   protect   your   data   from   being   accidentally   disclosed,   lost,   used, accessed or altered in an unauthorised way. We   seek   to   use   reasonable   organisational,   technical   and   administrative   measures   to   protect   your   personal   information   within   our   organisation   and we regularly audit our system for vulnerabilities. However,   since   the   internet   is   not   a   100%   secure   environment,   we   cannot   ensure   or   warrant   the   security   of   information   you   transmit   to   MTT. Emails sent to MTT are not encrypted, and we therefore advise you not to include any confidential information in your emails to us. Should we ever suffer a breach, damage to, or loss of data, we will notify you and any relevant authorities when we are legally required to do so. How we collect your data We may obtain personal information from you through our websites or via offline methods such as telephone, fax, email or post. In   the   course   of   providing   our   Services   to   you,   we   may   also   store   information   about   how   you   use   our   Site;   for   example,   the   pages   viewed,   the website from which you came to visit our Site, changes you make to information you supply to us, etc. We   do   not   require,   ask   for,   store,   or   process   sensitive   personal   information   that   is   not   relevant   to   the   services   we   provide   or   those   that   are required by your health provider. We   do   not   knowingly   collect   or   store   any   personal   information   about   children   under   the   age   of   16.      Children   under   the   age   of   16   are   not   permitted to use this website. How we use your data your name your postcode your email address your telephone number your date of birth your gender your GP practice details your long term conditions. your disabilities Your contact history with us This could be details of communications with us via Telephone, Email, Live chat or Social Media Your attendance history with us What programmes you have registered and attended Technical information about your device used and how you use our website Information on the device you use when you use our website (Browser, OS, and Operating System) and your IP address, as well as how you use our website. How we share your data We may disclose and share your personal data with the parties set out below: to business partners, suppliers, sub-contractors and other third parties that we use in connection with the running of our business for the purposes set out in the section above, such as: third party Health care providers that have a direct responsibility for our clients health and wellbeing. third party service providers that we engage to deliver services to our clients; third party service providers that we engage to send emails and postal mail on our behalf including in relation to webinar registration, webinar cancellation, other webinar related correspondence, or marketing communications; analytics and search engine providers that assist us in the improvement and optimisation of our website; affiliate networks through whom you have accessed our website; to any third party to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to our professional advisers including lawyers and insurers who provide consultancy, legal and insurance services.   Marketing Preferences We may send you marketing communications and promotional offers: if you have opened an account with us, or registered for a webinar or event, and you have consented to receive such marketing; by email if you have signed up for email newsletters; We may use your Registration/Attendance History, Contact and Marketing Data to form a view on what we think you may like, or what may be of interest to you, and to send you details of products and services which may be relevant for you. We will ask you for your preferences in relation to receiving marketing communications by email, post, telephone, SMS and other communication channels. You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time: you can unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing email; or account holders may withdraw their consent by simply logging in to the our web portal and My Account and editing your ‘Contact Preferences’. We will process all opt-out requests as soon as possible, but please note that due to the nature of our IT systems and servers it may take a few days for any opt-out request to be implemented. By opting out you will not be able to access of our programmes as it is a necessity that you have an active account o that your therapy can be controlled accordingly. Cookies We use cookies to provide an improved experience of our web services. Cookies Policy We use a session cookie to remember your log-in details for you. We deem this strictly necessary to the working of this website and if these are disabled then various functionality of the site will be broken and you will be unable to place any orders. External Web Services We may occasionally use a number of external web services on the MTT site, mostly to display content within our web pages. For example, to display videos we use YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but are the most common. We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc. Links to other websites and third parties Our website may include links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their websites. Data Retention MTT must comply with a number of statutory and regulatory requirements in relation to the retention of data. Your personal data must be retained for a period of no less than six years following the closure of your account with us, or six years from the date of the last transaction, whichever is the latter. We do not sell or rent your personal information to any third parties for marketing purposes. We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.   Your Rights You have a lot of rights relating to your personal information: The right to be informed about how your personal information is being used The right to access the personal information we hold about you The right to request the correction of inaccurate personal information we hold about you (Most of this can be updated through the My Account section of our website) The right to request that we delete your data, or stop processing it or collecting it, in some circumstances The right to stop direct marketing messages, through the My Account section of our website and withdraw consent for other consent-based processing at any time The right to request that we transfer or port elements of your data either to you or another service provider The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office If you want to exercise your rights, have a complaint, or just have questions, please contact us. Sale of Business We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of our Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out. Changes to this Privacy Statement We continue to review our controls and processes to assure that they are effective in meeting our commitments to our customers. MTT reserves the right to change this Privacy Statement without notice at any time and from time to time, including as needed to comply with the laws and regulations of the jurisdictions within which we operate.   Contacting Us If you have any questions or feedback about this policy, would like us to stop using your information, or want to exercise any of your rights as set out above, please contact us at: dataprotection@mindtimetherapies.co.uk or write to us at: Data Protection Mind Time Therapies Ltd 4 Farndale View Market Harborough Leicestershire LE16 9FA
· · · · · · · · · How we use these Details Process you access to therapy Sending you messages regarding your therapy To contact you should we need to Contact you by email, post, telephone or SMS Fraud prevention and detection Why Fulfilling our contractual obligations Keeping you informed of your therapy Fulfilling our contractual obligations To keep you up to date with what we are up to To protect us and our clients against fraud How we use these Details To help our team provide Technical Support and Customer Service when required Fraud prevention and detection Why  Fulfilling our contractual obligations To protect us and our clients against fraud How we use these Details To allow us to process your flow through our programmes To help our team provide Technical Support and Customer Service when required  Why  Fulfilling our contractual obligations Fulfilling our contractual obligations How we use these Details To help Improve our website Protect our website To help our team provide Technical Support and Customer Service when required  Why To give our clients the best experience possible To help prevent and detect fraud against us and our customers, and to meet our legal obligations Fulfilling our contractual obligations
Mind Time Therapies Ltd Registered in England and Wales | Company No. 10840352 privacy & security policy
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Our Privacy and Security Policy Please   read   this   Privacy   Policy   carefully.   You   must   not use   this   website   or   our   services   if   you   do   not   accept this Privacy Policy or our Terms of Use. Summary MTT is committed to protecting the privacy and security of our customers and website visitors. Our   Privacy   policy   explains   how   we   collect,   use   and protect    information    about    you.    It    applies    to    data collected     when     you     use     our     website,     when     you interact   with   us   through   social   media,   email,   or   phone, or   when   you   participate   in   our   webinars   or   events.   It covers: Who we are Why we need your personal data How we keep your data safe How we collect your data How we use your data How we share your data Marketing preferences Advertisements Cookies Links to other websites and third parties Data Retention Your rights Sale of business Changes to this privacy notice Contact us Who we are Mind   Time   Therapies   Limited   (“we”,   ”us”   or   “our”)   is   a company     registered     in     England     and     Wales     under company   number   10840352.   Our   registered   office   is   at 4   Farndale   View,   Market   Harborough,   Leicestershire, LE16 9FA.  We        are        registered        with        the        Information Commissioner's     Office     under     registration     number ZA384895         and   are   the   data   controller   in   relation   to the   processing   of   the   personal   information   that   you provide to us when you use our services. Please   see   the   “Contact   Us”   section   at   the   end   of   this notice     for     details     of     how     to     contact     our     Data Protection Officer regarding this notice.   Why we need your personal data We will only collect and use your personal data for the following purposes: To enable us to effectively support your access to our webinars Keep you up to date with details of our webinars and make them more relevant to you Enable us to support your health care provider to ensure the best level of care for yourself Improve our services Meet our legal responsibilities   How we keep your data safe As   an   organisation,   we   have   many   security   measures and    safeguards    in    place    to    protect    your    data    from being    accidentally    disclosed,    lost,    used,    accessed    or altered in an unauthorised way. We   seek   to   use   reasonable   organisational,   technical and   administrative   measures   to   protect   your   personal information   within   our   organisation   and   we   regularly audit our system for vulnerabilities. However,    since    the    internet    is    not    a    100%    secure environment,     we     cannot     ensure     or     warrant     the security   of   information   you   transmit   to   MTT.   Emails sent    to    MTT    are    not    encrypted,    and    we    therefore advise   you   not   to   include   any   confidential   information in your emails to us. Should   we   ever   suffer   a   breach,   damage   to,   or   loss   of data,   we   will   notify   you   and   any   relevant   authorities when we are legally required to do so. How we collect your data We   may   obtain   personal   information   from   you   through our   websites   or   via   offline   methods   such   as   telephone, fax, email or post. In   the   course   of   providing   our   Services   to   you,   we   may also   store   information   about   how   you   use   our   Site;   for example,   the   pages   viewed,   the   website   from   which you    came    to    visit    our    Site,    changes    you    make    to information you supply to us, etc. We   do   not   require,   ask   for,   store,   or   process   sensitive personal     information     that     is     not     relevant     to     the services   we   provide   or   those   that   are   required   by   your health provider. We    do    not    knowingly    collect    or    store    any    personal information    about    children    under    the    age    of    16.      Children   under   the   age   of   16   are   not   permitted   to   use this website. How we use your data your name your postcode your email address your telephone number your date of birth your gender your GP practice details your long term conditions. your disabilities Your contact history with us This could be details of communications with us via Telephone, Email, Live chat or Social Media Your attendance history with us What programmes you have registered and attended Technical information about your device used and how you use our website Information on the device you use when you use our website (Browser, OS, and Operating System) and your IP address, as well as how you use our website. How we share your data We   may   disclose   and   share   your   personal   data   with the parties set out below: to    business    partners,    suppliers,    sub-contractors    and other   third   parties   that   we   use   in   connection   with   the running   of   our   business   for   the   purposes   set   out   in   the section above, such as: third   party   Health   care   providers   that   have   a   direct responsibility for our clients health and wellbeing. third   party   service   providers   that   we   engage   to   deliver services to our clients; third   party   service   providers   that   we   engage   to   send emails    and    postal    mail    on    our    behalf    including    in relation   to   webinar   registration,   webinar   cancellation, other   webinar   related   correspondence,   or   marketing communications;       analytics       and       search       engine providers    that    assist    us    in    the    improvement    and optimisation   of   our   website;   affiliate   networks   through whom you have accessed our website; to   any   third   party   to   whom   we   may   choose   to   sell, transfer,   or   merge   parts   of   our   business   or   our   assets. Alternatively,   we   may   seek   to   acquire   other   businesses or    merge    with    them.    If    a    change    happens    to    our business,   then   the   new   owners   may   use   your   personal data in the same way as set out in this privacy notice. if    we    are    under    a    duty    to    disclose    or    share    your personal    data    in    order    to    comply    with    any    legal obligation;    or    to    our    professional    advisers    including lawyers   and   insurers   who   provide   consultancy,   legal and insurance services.   Marketing Preferences We    may    send    you    marketing    communications    and promotional offers: if   you   have   opened   an   account   with   us,   or   registered for   a   webinar   or   event,   and   you   have   consented   to receive such marketing; by email if you have signed up for email newsletters; We    may    use    your    Registration/Attendance    History, Contact   and   Marketing   Data   to   form   a   view   on   what we   think   you   may   like,   or   what   may   be   of   interest   to you,   and   to   send   you   details   of   products   and   services which may be relevant for you. We    will    ask    you    for    your    preferences    in    relation    to receiving    marketing    communications    by    email,    post, telephone, SMS and other communication channels. You    will    always    have    full    control    of    your    marketing preferences.   If   you   do   not   wish   to   continue   receiving marketing   information   from   us   (or   any   third   party,   if applicable) at any time: you     can     unsubscribe     or     ‘opt-out’     by     using     the unsubscribe   button   and   following   the   link   included   in the footer of any marketing email; or account   holders   may   withdraw   their   consent   by   simply logging in to the our web portal and My Account and editing your ‘Contact Preferences’. We    will    process    all    opt-out    requests    as    soon    as possible,   but   please   note   that   due   to   the   nature   of   our IT   systems   and   servers   it   may   take   a   few   days   for   any opt-out request to be implemented. By   opting   out   you   will   not   be   able   to   access   of   our programmes   as   it   is   a   necessity   that   you   have   an   active account     o     that     your     therapy     can     be     controlled accordingly. Cookies We   use   cookies   to   provide   an   improved   experience   of our web services. Cookies Policy We    use    a    session    cookie    to    remember    your    log-in details   for   you.   We   deem   this   strictly   necessary   to   the working   of   this   website   and   if   these   are   disabled   then various   functionality   of   the   site   will   be   broken   and   you will be unable to place any orders. External Web Services We   may   occasionally   use   a   number   of   external   web services   on   the   MTT   site,   mostly   to   display   content within   our   web   pages.   For   example,   to   display   videos we   use   YouTube.   This   is   not   an   exhaustive   or   complete list   of   the   services   we   use,   or   might   use   in   the   future, when   embedding   content,   but   are   the   most   common. We   cannot   prevent   these   sites,   or   external   domains, from    collecting    information    on    your    usage    of    this embedded   content.   If   you   are   not   logged   in   to   these external   services   then   they   will   not   know   who   you   are but   are   likely   to   gather   anonymous   usage   information e.g. number of views, plays, loads etc. Links to other websites and third parties Our    website    may    include    links    to    and    from    the websites    of    our    partner    networks,    advertisers    and affiliates,   or   to   social   media   platforms.   If   you   follow   a link   to   any   of   these   websites,   please   note   that   these websites   have   their   own   privacy   policies   and   that   we do   not   accept   any   responsibility   or   liability   for   these policies.   Please   check   these   policies   before   you   submit any personal data to their websites. Data Retention MTT    must    comply    with    a    number    of    statutory    and regulatory   requirements   in   relation   to   the   retention   of data.   Your   personal   data   must   be   retained   for   a   period of   no   less   than   six   years   following   the   closure   of   your account   with   us,   or   six   years   from   the   date   of   the   last transaction,   whichever   is   the   latter.   We   do   not   sell   or rent   your   personal   information   to   any   third   parties   for marketing purposes. We   will   periodically   review   your   personal   information to   ensure   that   we   do   not   keep   it   for   longer   than   is permitted by law.   Your Rights You    have    a    lot    of    rights    relating    to    your    personal information: The    right    to    be    informed    about    how    your personal information is being used The   right   to   access   the   personal   information   we hold about you The   right   to   request   the   correction   of   inaccurate personal   information   we   hold   about   you   (Most of   this   can   be   updated   through   the   My   Account section of our website) The   right   to   request   that   we   delete   your   data,   or stop    processing    it    or    collecting    it,    in    some circumstances The    right    to    stop    direct    marketing    messages, through   the   My   Account   section   of   our   website and   withdraw   consent   for   other   consent-based processing at any time The    right    to    request    that    we    transfer    or    port elements   of   your   data   either   to   you   or   another service provider The   right   to   complain   to   your   data   protection regulator     —     in     the     UK,     the     Information Commissioner’s Office If   you   want   to   exercise   your   rights,   have   a   complaint, or just have questions, please contact us. Sale of Business We   reserve   the   right   to   transfer   information   (including your   Personal   Data)   to   a   third   party   in   the   event   of   a sale,   merger,   liquidation,   receivership   or   transfer   of   all or    substantially    all    of    the    assets    of    our    company provided   that   the   third   party   agrees   to   adhere   to   the terms   of   our   Privacy   Statement   and   provided   that   the third    party    only    uses    your    Personal    Data    for    the purposes    that    you    provided    it    to    us.    You    will    be notified   in   the   event   of   any   such   transfer   and   you   will be afforded an opportunity to opt-out. Changes to this Privacy Statement We   continue   to   review   our   controls   and   processes   to assure     that     they     are     effective     in     meeting     our commitments    to    our    customers.    MTT    reserves    the right   to   change   this   Privacy   Statement   without   notice at    any    time    and    from    time    to    time,    including    as needed   to   comply   with   the   laws   and   regulations   of   the jurisdictions within which we operate.   Contacting Us If    you    have    any    questions    or    feedback    about    this policy,   would   like   us   to   stop   using   your   information,   or want   to   exercise   any   of   your   rights   as   set   out   above, please contact us at: dataprotection@mindtimetherapies.co.uk or write to us at: Data Protection Mind Time Therapies Ltd 4 Farndale View Market Harborough Leicestershire LE16 9FA
· · · · · · · · · How we use these Details Process you access to therapy Sending you messages regarding your therapy To contact you should we need to Contact you by email, post, telephone or SMS Fraud prevention and detection Why Fulfilling our contractual obligations  Keeping you informed of your therapy  Fulfilling our contractual obligations  To keep you up to date with what we are up to To protect us and our clients against fraud How we use these Details To help our team provide Technical Support and Customer Service when required Fraud prevention and detection Why  Fulfilling our contractual obligations  To protect us and our clients against fraud How we use these Details To allow us to process your flow through our programmes To help our team provide Technical Support and Customer Service when required  Why Fulfilling our contractual obligations Fulfilling our contractual obligations How we use these Details To help Improve our website Protect our website To help our team provide Technical Support and Customer Service when required  Why To give our clients the best experience possible To help prevent and detect fraud against us and our customers, and to meet our legal obligations Fulfilling our contractual obligations